StrategyandGovernance
Develop strategies, policies, governance models and controls to manage the Business Continuity and Resilience
• Organizational and Technological model
• Framework and methodology
• Policies, Standards, Processes and Guidelines
• Maturity Assessment, Posture and Gap Analysis (e.g. ISO 22301, DORA, etc.)
• Training and Awareness
• Business Continuity program and certification (e.g. ISO 22301, etc.)
Business Impact Analysis
Assess resources needed to ensure the operational continuity of critical business, service, process for the organization and evaluate impacts in case of an incident
• Data source assessment
• Asset and information collection
• Services oriented analysis
• Impact evaluation
ContinuityandResilience solution
Define resilience solutions on different unavailability scenario in order to guarantee the continuity
• Operational Continuity management scenario definition (e.g. IT, utilities, people, site, etc.)
• Disaster Recovery governance
• Physical Security and Safety
• Outsourcer management
Testand
Training
Plan and execute Testing and Training sessions to verify resilience and improve knowledge
• Continuity Test Plan definition
• Continuity Test execution support
• Event Exercises and Simulations
• Specialized Function Training (Cyber, BC, Physical, etc.)
• Business Training and Awareness
Emergency Management
Respond and manage disruptive events impacting the organizational firmness and continuity
• Emergency and Crisis coordination
• Operations and Control support
• Communications and Public Relations management support